Support

Need help? We're here for you. Here's how to reach us and what to expect.

Contact us

For account issues, billing questions, bug reports, or feedback, reach out anytime:

support@founderninja.com

We typically respond within 24 hours, Monday through Friday.

Frequently asked questions

How do I cancel my subscription?

Go to Account settings → Subscription section → click "Cancel subscription." You'll keep access until the end of your current billing period.

Can I get a refund?

Subscription fees are generally non-refundable, but if you believe you were charged in error, email us and we'll review your case.

I forgot my password. What do I do?

Click "Forgot password?" on the login page and we'll email you a reset link.

Are the AI-generated legal documents official?

No — they're drafts to give you a strong starting point. Always have a qualified lawyer review any legal document before publishing or relying on it.

Can I delete my account?

Yes — go to Account settings → Danger zone → "Delete my account." This permanently removes your data and cannot be undone.

Report a bug or request a feature

Found something broken, or have an idea to make Founder Ninja better? Email us at the address above with as much detail as you can — screenshots help a lot.